Do you have a restocking fee?
Updated
Some products purchased from Samsung.com or the Shop Samsung App may be subject to a restocking fee if they are returned.
Fees are waived when the product arrives damaged or defective.
Shipping, installation, and other service fees are non-refundable.
Return shipping is free. See Do I have to pay for return shipping? for more details.
Restocking Fee by Product Category
Product Category | Fee |
Home appliances and appliance accessories | 15% |
Z Series phones (i.e., Galaxy Z Fold8) | 5% |
Tablets (i.e., Galaxy Tab S11) | 5% |
Watches (i.e., Galaxy Watch Ultra2) | 5% |
Wearable audio (i.e., Galaxy Buds4 Pro) | 5% |
Laptops (i.e., Galaxy Book6) | 5% |
Galaxy XR headset | 5% |
Galaxy Ring | 5% |
Mobile accessories | 5% |
TVs, audio, and displays | 5% |
TV, audio, and display accessories | 5% |
S Series and A Series phones | No restocking fee |
See What is Samsung's return policy? for more information on Samsung's return policy.