How do I find an invoice to a previous order?
Updated
The quickest way to access an invoice from a previous order is through your Samsung account:
- Log into your My Orders page.
- Scroll down until you find the item(s) associated with the invoice you are looking for.
- On the right hand side, click the DOWNLOAD INVOICE link, above the Order Summary.
Order Not Visible on My Account
If the order you are looking for does not appear under your My Orders page, or to find an invoice without logging in:
- Visit the Search Orderspage or the Historics Orderspage for orders made before May 18, 2026.
- Enter the Order ID and email address associated with the purchase in the first two fields.
- Click View Order to pull up the order information.
- Scroll to the order associated with the invoice you want to view.
- Click DOWNLOAD INVOICE link above the Order Summary.
Searching Orders on Historics Orders Page
- Enter the Order ID and Email address tied to your purchase.
- Enter one of the following pieces of information into its correct text box:
- Shipping Zip Code
- Billing Zip Code
- Phone Number
- Click View Your Order to pull up the order information.
- Click the DOWNLOAD INVOICE link on the right hand side of the page.
Note:
If you receive an error, be sure to try other email addresses you own, as you may have made the purchase with a different email address.
You can also check the Historic Orders page if your order was made before May 18, 2026.
